To ensure customer satisfaction, Valeo uses the 5 Axes methodology, which is the cornerstone of the Group's operating culture. It is applied worldwide by all employees and suppliers, with the goal of delivering zero defects to the customer. * Involvement of Personnel Involvement implies recognizing skills, enhancing them through training, giving people the means of carrying out their responsibilities, encouraging them to make suggestions for improvement and to participate actively in the running of autonomous teams. * Valeo Production System (VPS) The VPS is designed to improve the productivity and quality of our products and systems. It is a "pull" system based on flexibility of production resources, the elimination of all non-productive operations and stopping production at the first non-quality incident. * Constant Innovation In order to design innovative, easy-to-manufacture, high-quality, cost-effective products while reducing development times, Valeo has set up an organization based on project teams and the simultaneous engineering of products and processes. * Supplier Integration By integrating suppliers we are able to benefit from their capacity to innovate, develop productivity plans with them and improve quality. Valeo aims to set up and sustain close, long-term relationships with a limited number of world-class suppliers. * Total Quality The aim of Total Quality is total customer satisfaction. To meet customer expectations on the quality of products and services, it is implemented by all members of the company together with all suppliers

Back to the top